Skip to content

Process of communication

Process of Communication


What is communication? :

Communication means it is a process of transmitting once idea, feeling, and thoughts from one person to another. It establishes common understanding and also it is an answer for misunderstanding. Without communication human being cannot leave. It is a process of passing information from one person to another.  Communication helps in planning, decision making, and coordination and improves relationship. It is a general phenomenon, where Communication makes the two peoples relationship better. Every individual wants to share something to others. They are using so many ways of communication like verbal, nonverbal, and interpersonal, to communicate their thoughts to others.


Communication comes from Latin word “Communicare” which means to shear. It is a sending meaning full message to one person to another. It is also mean that building effective relationship with one another. Communication is like birth death breath and wanting to be loved as per part of life itself. Man is a communicating animal he alone as the power to express in words. It is a common ground of understanding.



ORDWAY TEAD says that, “communication is a composite of information given and received of a learning experience in which certain attitudes, knowledge and skill changed carving with them alteration of behavior of listening effort by all involved of a sympathetic fresh examination of issues by the communicator himself, of a sensitive interaction point of view leading to a higher level of shared understanding and common intention.


Communication is a process of exchange of ideas facts thoughts feeling and manner by which the receiver of the massage share meaning and understanding with another. It is a whole sequence of transmition and interchange of facts ideas feelings etc… process is a course of action communication as an organizational process affects all.

When fortune magazine identified America’s most successful managers, it notes that one of the prime contributors to their success was excellent communication skill. (Ray Reuben, communication today, 2003, Himalaya publication house pg 94)



Communication as a social process affects the entire society it is a tool which enables everyone in the community to satisfy their basic needs and desires and to get them along with people. Society as a whole interacts in the communication process to influence the society. E.g.:- socialization, interaction within the community etc…


Communication is a human process because two or more people are involved in an oral communication every word spoken requires a listener every letter In written communication requires a reader, every visual communication require observer. Communication is the means of individual and group progress.


Communication is the nature of universal application because the problem of effective in communication is present in all interpersonal, group and organizational activities. The problems are present everywhere whether it is a family a school state and central government department, understanding Corporation’s trade union and in all joint activities.

HAROLD D LOSSWELL model explained who? Say what? In what? Channel to whom? With what? Effect?.

  1. Why? :-Why do you want to communicate? What is the purpose of communication is it to persuade or to inform? Is any particular action required?
  2. What? :-What is it we want to communicate what is the communication is it to persuade or to inform?
  3. How? : – How are going to communicate in what from will the communication get home message faster? What impact will particular from have on the recipient?
  4. Who? : – is there any key to communication situation? How does he feel about me about this situation?
  5. When? :- finally when is like the right time to go across this message when the reciver is likely to give it the most attention is timings can be critical to the success of the communication.


Different steps involved:-

  1. Sender: – the sender is a person who is communicating to others. Sender is in calculating information from others. They should be through in the language which they are communicating. Sender should have certain qualities than only audience can receive the message.

E.g.:- if a lecture is presenting a topic in the class he should have a thorough knowledge about the subject and the language which is communicating should be able to pursue by the audients or else source of information won’t be able to  access by the receivers.

A sender should have certain quality when is conveying the information to the audience, he should have audible voice, clarity in the speech, he should avoid vague words and mainly the topic which he/she presenting should be very interesting and useful to the audience.  The data which he/she presenting should be capsized and he should maintain eye contact with the audience and he/she should have perfect body posture. The sender should be able to express feeling status and facts.

MESSAGE:  a piece of information, spoken or written, to be passed from one person to another. It is the subject matter of communication. It may involve any fact, idea, opinion, figure, attitude, or course of action, including information. It exists in the mind of the communicator. The message is what the sender wants to convey to the receiver.


Encoding is putting a message into words or images. The message or subject matter of any communication is always abstract and vague. Transmission of the message requires the use of certain symbols. Encoding process translates ideas, facts, feelings, opinions into symbols, signs, words, action, pictures, and audio visual etc… it is up to the sender to use the medium he feels proper and correct to communicate effectively to the intended listener or receiver.

In man to man communication, the steps in encoding are these:

  1. Perceiving:- looking at the reality in mans conversation. The sender becomes aware of a need to communicate and selects someone to receive the message.
  2. Comprehending. The sender tries to determine which senses and abilities the receiver can use in accepting the message. The keenness of these senses and abilities decides how skillfully the receiver accepts the message knowledge of the receiver’s skill will greatly influence the form of communication the sender chooses.
  3. Action oriented message sender: – the sender must understand the abilities of the receiver before expressing his thoughts in a symbolic form for the receiver to recognize. If the receiver is without the sense of hearing, the sender must not express his message as speech. If a receiver is without sight, a drawing or physical gesture would be of no communicative value.


The word channel means madyam in Sanskrit. The channel is the medium of transmission from one person to another. It is also known to be carrier of message. This channel sends the message to the sender.

Later, the transmitter has to select the channel for sending the information. It has to be sent through various sources like words, banners, posters, blackboard, wallpapers, news, and stories. Each source can give thousand different meaning to it. Eg: – film analyses, where different people analyze the same movie in different contest and give random meaning and message to the public. It is also known as the channel of communication.


Receiver means the audience. There is always a receiver in the process of communication. Receiver is the person to whom the message is meant for the sender. A person who receives the message is called receiver. Effective communication process is not complete without the existence of a receiver of the message.  Responding or acting to the message is done by the receiver only. It is the receiver who receives and tries to interpret, perceive, understand and act upon the message.

In receiving there are five steps involved

  1. SEEING: – the receiver can received the message by seeing the objects, picture, drawing, gesture, words, numbers, form, and body language etc…
  2. HEARING:- The ear collects various sounds that formulated messages through the speech human activities’ animals and other waves.
  3. FEELINGS:-human being can also feel the messages thought sensitive slap a sense of touch.
  4. SMELLING:-the receiver can also get the message through smelling like different discuss name.


Decoding is the process by which the receiver interprets the message and translates it into meaningful information is a process of converting the sent message by sender is read in understandable manner. Receiver converts the symbols, word or sign received from the sender to get the meaning of the message.

In man to man communication, the steps in encoding are these:

  1. Perceiving: – he receiver becomes aware that the sender wishes to transmit a message.
  2. Interpreting:- the receiver accept the message find it meaningful, and being thinking of a person

FEEDBACK: – feedback is like a mirror where the receiver gets the message clearly by the sender it can be used modify the communication method to make it more effective. Feedback is useful for both, the receiver and sender because feedback helps them to clarify the message clearly through the various source of means like channels of and even communication. Feedback also helps the receiver to find out whether the message send by the sender is properly used the channels of transmitter. And even feedback help the sender to know whether the receiver receive the message in proper manner.


Communication is the main base for our life, where it shapes, molds and enriches the entire life process of our ongoing business in this globalized world. Without this scenario of talk or communication, mass end up in shocked suffering pain in the vain. Masters in communication would change our sequence, and bring positive reaction to our bobbling joy of our life. Thus communication is necessary for our survival in this modern world.


                                            i.            Raidu C.S,communication,2003,Himalaya publication house,

                                          ii.            Ray Reuben, communication today, 2003, Himalaya publication house.

                                        iii.            Abuja B.N Chhabra S.S,communication,2003, Surjeet publication house, new Delhi

                                         iv.            Dr.alex.K, soft skill 2000,S.Chand publication, new Delhi


Hello world!

Welcome to! This is your very first post. Click the Edit link to modify or delete it, or start a new post. If you like, use this post to tell readers why you started this blog and what you plan to do with it.

Happy blogging!